PRA - Patient Relations Associate

Effective communication is at the heart of healthcare, and Patient Relations Associates specialize in creating a positive patient experience. Their training emphasizes empathy, conflict resolution, and clear communication, ensuring patients feel heard and supported throughout their healthcare journey. Focused on enhancing the patient experience, this course emphasizes communication and interpersonal skills. Graduates are instrumental in fostering a supportive and empathetic healthcare environment, contributing to overall patient satisfaction and well-being.